Here are some common QuickBooks payroll errors and how to fix them:

1.Payroll Update Errors (PSXXX Errors)

• Error: You might see error codes like PS077, PS032, PS034 when updating payroll.

• Cause: This often occurs due to outdated tax tables or issues with company file data.

• Fix:

• Ensure that your QuickBooks software and payroll tax table are up to date.

• Rebuild and verify your company file to fix any data integrity issues.

• Run QuickBooks as an administrator and disable User Account Control (UAC) settings temporarily if necessary.

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2. Error 12002, 12007, 12009, 12029 – Payroll Internet Connection Errors

• Error: These errors indicate that QuickBooks is unable to connect to the internet for payroll updates.

• Cause: Network connectivity issues, incorrect firewall settings, or improper SSL settings.

• Fix:

• Check your internet connection and firewall settings to ensure QuickBooks has internet access.

• Verify and update the SSL settings in your Internet Explorer browser.

• Reset QuickBooks internet settings to default and try again.

3. Error 15240 – Payroll Update Failed

• Error: This error occurs when there are issues with downloading payroll updates.

• Cause: Incorrect time and date settings on your system or incorrect folder permissions.

• Fix:

• Ensure your system date and time are correct.

• Adjust folder permissions for QuickBooks to full control.

• Reinstall QuickBooks in selective startup mode if necessary.

4. Incorrect Paychecks or Payroll Calculation Errors

• Error: The paychecks are miscalculated, leading to overpayment or underpayment of employees.

• Cause: Incorrect payroll item setup, outdated tax tables, or incorrect employee information.

• Fix:

• Double-check payroll item setup and employee details.

• Update your payroll tax table to the latest version.

• Use the Payroll Checkup feature to review and resolve errors.

5. QuickBooks Payroll Error 30159

• Error: This error occurs while trying to run payroll or update payroll services.

• Cause: Improper QuickBooks installation, corrupted company file, or inactive EIN (Employer Identification Number) status.

• Fix:

• Reinstall QuickBooks and ensure the company file is not damaged.

• Verify your EIN and reactivate if needed.

• Update QuickBooks and payroll tax tables regularly.

6. Direct Deposit Errors

• Error: Payroll payments via direct deposit fail to process or get delayed.

• Cause: Incorrect bank account information, exceeded payroll submission deadlines, or insufficient funds.

• Fix:

• Verify employee and business bank account details.

• Make sure you submit direct deposits before the deadline (usually 2 days prior to payday).

• Check your bank balance to ensure you have enough funds for payroll.

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7. Error 17337 – Payroll Not Working

• Error: This error occurs when trying to process payroll, but the system doesn’t respond.

• Cause: Issues with internet security settings or incorrect browser settings.

• Fix:

• Adjust your browser’s internet security settings to the recommended levels.

• Ensure that TLS 1.2 is enabled and that your browser supports SSL connections.

By following these fixes, you can resolve many common QuickBooks payroll errors.